The Nail Forum

Last updated: 7/29/2026

The Nail Forum is operated by Rynado Management Inc, its parent company and operating entity. This policy describes how Rynado Management Inc and The Nail Forum (“we,” “us”) collect, use, and protect your information in connection with our SMS text messaging program. This policy applies specifically to text messages sent and received through our appointment messaging service.

What We Collect

When you book an appointment with us and provide your mobile phone number, we collect and store:

• Your name and mobile phone number
• Appointment details (date, time, and services booked)
• Your text message consent status (opt-in and opt-out records)
• The content of text messages you send to us, such as appointment confirmation replies

How We Use This Information

We use this information solely to communicate with you about your appointments. Our messages are limited to:

• Automated appointment reminders, typically sent the day before your appointment
• Processing your reply to confirm an appointment
• Occasional messages from our staff regarding your specific appointment, such as scheduling changes or follow-up questions

We do not send marketing or promotional text messages.

Sharing of Information

We do not sell your personal information. We do not share your mobile phone number or any information collected through our messaging program with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use service providers, such as our text messaging delivery platform, to operate our messaging program on our behalf. These providers process your information only to provide these services to us and are not permitted to use it for any other purpose.

Opting Out

You can stop receiving text messages from us at any time by replying STOP to any message. After you opt out, you will receive one final message confirming your opt-out, and no further messages will be sent. You can reply HELP for assistance, or contact us directly at (661) 799-9940 or service@nailforum.com

.

Opting out of text messages does not cancel your appointments. We may still contact you by phone if needed.

Data Retention

We retain your phone number, consent records, and message history for as long as you remain a client and as needed to comply with legal and record-keeping obligations. Opt-out records are retained to ensure we honor your preferences.

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued participation in our messaging program after changes are posted constitutes acceptance of the updated policy.

Contact Us

The Nail Forum

24931 Pico Canyon Rd

Stevenson Ranch, CA 91381

(661) 799-9940

service@nailforum.com